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Login Failure

Posted: Thu May 27, 2021 7:54 am
by WumboTT2
Hi, folks!

I just created a PokerTH account and downloaded the client (WIN10 / v1.1.2).

But when I try to connect to the internet games (in German "2 Internetspiel") my credentials are not accepted.
Do I need a different account for using the client? And if this is true, where do I register?

Regards from Germany,

Marco

Re: Login Failure

Posted: Thu May 27, 2021 10:50 am
by boehmi
There was a mix-up in the database with the account WumboTT in the database. I fixed that and WumboTT2 works now. If you want to use WumboTT you need to reset the password with the link in my signature.

Re: Login Failure

Posted: Sun Jun 27, 2021 4:36 pm
by Shing
Hallo,
i have the exectly the same problem, same client version and region. (playing as a guest also does not work)
could you help me?

Many thanks in advance,

Max

Re: Login Failure

Posted: Mon Jul 05, 2021 3:34 am
by sp0ck
Shing wrote: Sun Jun 27, 2021 4:36 pm playing as a guest also does not work
You mean, you cannot connect to the game server at all?

Anyway - your account in the game database is missing. Can you please try the password-reset feature in order to get the databases synchronized?

app.php/user/forgot_password

(make sure to be logged out of forum before using this feature)

Re: Login Failure

Posted: Fri Mar 04, 2022 6:47 pm
by McCool
Failure to login to "Internet Game" with PokerTH 1.1.1 with my newly created account McCool

Can log into forum with firefox.

Re: Login Failure

Posted: Sat Mar 05, 2022 9:28 pm
by boehmi
See the post above yours.

Something went wrong when you created the account. Please reset the password. Make sure you don't block JavaScript in your browser.

Re: Login Failure

Posted: Mon Mar 07, 2022 11:13 pm
by McCool
hello boehmi,

I have followed your instructions and reset the password.
The issue persists with the message...
Network Error
Your account is blocked indefinitely

Able to login as Guest to "Internet Game" with PokerTH 1.1.1, but fails with registration details.

Re: Login Failure

Posted: Tue Mar 08, 2022 10:14 am
by boehmi
I fixed that problem. It should work now.

Re: Login Failure

Posted: Wed Mar 09, 2022 3:04 am
by McCool
After two attemps login with the registration details, the same message results.

Network Error
Your account is blocked indefinitely

Re: Login Failure

Posted: Wed Mar 09, 2022 10:09 am
by boehmi
Try again now. I might have made a mistake yesterday.