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Login Failure

Posted: Thu May 27, 2021 7:54 am
by WumboTT2
Hi, folks!

I just created a PokerTH account and downloaded the client (WIN10 / v1.1.2).

But when I try to connect to the internet games (in German "2 Internetspiel") my credentials are not accepted.
Do I need a different account for using the client? And if this is true, where do I register?

Regards from Germany,

Marco

Re: Login Failure

Posted: Thu May 27, 2021 10:50 am
by boehmi
There was a mix-up in the database with the account WumboTT in the database. I fixed that and WumboTT2 works now. If you want to use WumboTT you need to reset the password with the link in my signature.

Re: Login Failure

Posted: Sun Jun 27, 2021 4:36 pm
by Shing
Hallo,
i have the exectly the same problem, same client version and region. (playing as a guest also does not work)
could you help me?

Many thanks in advance,

Max

Re: Login Failure

Posted: Mon Jul 05, 2021 3:34 am
by sp0ck
Shing wrote: Sun Jun 27, 2021 4:36 pm playing as a guest also does not work
You mean, you cannot connect to the game server at all?

Anyway - your account in the game database is missing. Can you please try the password-reset feature in order to get the databases synchronized?

app.php/user/forgot_password

(make sure to be logged out of forum before using this feature)