Login Failure

Don't know how to play PokerTH. Here you will find Help.
WumboTT2
Posts: 1
Joined: Thu May 27, 2021 7:45 am

Hi, folks!

I just created a PokerTH account and downloaded the client (WIN10 / v1.1.2).

But when I try to connect to the internet games (in German "2 Internetspiel") my credentials are not accepted.
Do I need a different account for using the client? And if this is true, where do I register?

Regards from Germany,

Marco
boehmi
Posts: 394
Joined: Wed Mar 17, 2021 12:24 pm

There was a mix-up in the database with the account WumboTT in the database. I fixed that and WumboTT2 works now. If you want to use WumboTT you need to reset the password with the link in my signature.
Shing

Hallo,
i have the exectly the same problem, same client version and region. (playing as a guest also does not work)
could you help me?

Many thanks in advance,

Max
Last edited by Shing on Sun Jun 27, 2021 4:38 pm, edited 1 time in total.
User avatar
sp0ck
Posts: 159
Joined: Mon Mar 15, 2021 12:54 pm
Location: Flensburg

Shing wrote: Sun Jun 27, 2021 4:36 pm playing as a guest also does not work
You mean, you cannot connect to the game server at all?

Anyway - your account in the game database is missing. Can you please try the password-reset feature in order to get the databases synchronized?

app.php/user/forgot_password

(make sure to be logged out of forum before using this feature)
McCool
Posts: 4
Joined: Fri Mar 04, 2022 5:55 pm

Failure to login to "Internet Game" with PokerTH 1.1.1 with my newly created account McCool

Can log into forum with firefox.
boehmi
Posts: 394
Joined: Wed Mar 17, 2021 12:24 pm

See the post above yours.

Something went wrong when you created the account. Please reset the password. Make sure you don't block JavaScript in your browser.
McCool
Posts: 4
Joined: Fri Mar 04, 2022 5:55 pm

hello boehmi,

I have followed your instructions and reset the password.
The issue persists with the message...
Network Error
Your account is blocked indefinitely

Able to login as Guest to "Internet Game" with PokerTH 1.1.1, but fails with registration details.
boehmi
Posts: 394
Joined: Wed Mar 17, 2021 12:24 pm

I fixed that problem. It should work now.
McCool
Posts: 4
Joined: Fri Mar 04, 2022 5:55 pm

After two attemps login with the registration details, the same message results.

Network Error
Your account is blocked indefinitely
boehmi
Posts: 394
Joined: Wed Mar 17, 2021 12:24 pm

Try again now. I might have made a mistake yesterday.
Post Reply