Cannot login on ranking server

General PokerTH Issues
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Just2Play
Posts: 4
Joined: Fri Dec 02, 2016 12:00 am

Hello all,
I still can't login on ranking server.

I've tried both to reset and change the password for this user, I always get the error
---------------------------
Network Error
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Invalid login.
Please check your username and password.
---------------------------
Close
---------------------------



Creating a fresh new user worked instead.

TIA for your help.

Regards.
Spencer
Posts: 7
Joined: Mon Nov 12, 2018 12:00 am

Me too, login to internet game with ranking failed. It says wrong username/password. But I also couldn't create a new account via this link: http://create-gaming-account.pokerth.net/
boehmi
Posts: 39
Joined: Wed Mar 17, 2021 12:24 pm

Just2Play wrote: Sat Apr 03, 2021 10:57 am Hello all,
I still can't login on ranking server.

I've tried both to reset and change the password for this user, I always get the error
How did you reset the password? Did you got through "Forgot password?"

Note, when typing in your new password, you need to click "Submit", not "Reset".
Just2Play
Posts: 4
Joined: Fri Dec 02, 2016 12:00 am

boehmi wrote: Sat Apr 03, 2021 11:45 am How did you reset the password? Did you got through "Forgot password?"
Yes
boehmi wrote: Sat Apr 03, 2021 11:45 am Note, when typing in your new password, you need to click "Submit", not "Reset".
Yes, Submit, I got also the confirmation that new settings were applied.
Just2Play
Posts: 4
Joined: Fri Dec 02, 2016 12:00 am

Ok, tried again to reset and it worked. Thank you.
Spencer
Posts: 7
Joined: Mon Nov 12, 2018 12:00 am

Just2Play wrote: Sat Apr 03, 2021 10:57 am Hello all,
I still can't login on ranking server.

I've tried both to reset and change the password for this user, I always get the error
---------------------------
Network Error
---------------------------
Invalid login.
Please check your username and password.
---------------------------
Close
---------------------------



Creating a fresh new user worked instead.

TIA for your help.

Regards.
How did you create a new user account? Didn't work for me true this link: http://create-gaming-account.pokerth.net/ ?
It says '403 Forbidden'.
boehmi
Posts: 39
Joined: Wed Mar 17, 2021 12:24 pm

Spencer wrote: Sat Apr 03, 2021 11:15 am Me too, login to internet game with ranking failed. It says wrong username/password. But I also couldn't create a new account via this link: http://create-gaming-account.pokerth.net/
Where did you get this link from? To create a new account go to www.pokerth.net and click Register at the top.

Please reset you password again here https://www.pokerth.net/app.php/user/forgot_password.
Spencer
Posts: 7
Joined: Mon Nov 12, 2018 12:00 am

boehmi wrote: Sat Apr 03, 2021 12:01 pm
Spencer wrote: Sat Apr 03, 2021 11:15 am Me too, login to internet game with ranking failed. It says wrong username/password. But I also couldn't create a new account via this link: http://create-gaming-account.pokerth.net/
Where did you get this link from? To create a new account go to www.pokerth.net and click Register at the top.

Please reset you password again here https://www.pokerth.net/app.php/user/forgot_password.
I got the link from this window, at the bottom it says 'create new user account': Image

Thanks, I will try it via www.pokerth.net now.
Spencer
Posts: 7
Joined: Mon Nov 12, 2018 12:00 am

Hmmmm, here I can only create a new account for this message board. That's not what I meant, I still can't login (or create a new account) to play internet game with ranking/stats.
boehmi
Posts: 39
Joined: Wed Mar 17, 2021 12:24 pm

Spencer wrote: Sat Apr 03, 2021 12:20 pm Hmmmm, here I can only create a new account for this message board. That's not what I meant, I still can't login (or create a new account) to play internet game with ranking/stats.
The password reset will re-sync the forum password with the pokerth password. The game account is tied to the forum account.
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