Cannot login on ranking server

General PokerTH Issues
boehmi
Posts: 71
Joined: Wed Mar 17, 2021 12:24 pm

Nikita wrote: Sun Apr 04, 2021 1:41 pm Boehmi I did reset password over and over.
I thank you for all your help. I have to go now. Will try a later time maybe. tyvm for all the help
I don't want to be rude, but please follow my instructions and answer my questions. There is a reason for that. I have database access and can fix things. When I asked "Did you reset your password after I wrote my last post?", then there are only 2 answers, yes or no. It doesn't matter how often you tried before. When I say, "do it now again", then please do so and report back.

Your account is working now.
foamie
Posts: 2
Joined: Sat Feb 23, 2019 12:00 am

Hi boehmi, just did a reset and still can't login (i login fine in the forum). Does the reset have to a different password every time or can it be the same one i have used before?
boehmi
Posts: 71
Joined: Wed Mar 17, 2021 12:24 pm

foamie wrote: Sun Apr 04, 2021 2:52 pm Hi boehmi, just did a reset and still can't login (i login fine in the forum). Does the reset have to a different password every time or can it be the same one i have used before?
Did you change your email address? I think the problems appear when users do that. We disabled it now.

Your account should be fixed now.
cartero70
Posts: 2
Joined: Tue Mar 31, 2020 12:00 am

boehmi wrote: Sun Apr 04, 2021 11:11 am Try again now, if it still doesn't work, reset your password here...
It's already working. Thank you so much, boehmi!!! :P :P ;)

By the way, how can accounts be removed?
Nikita
Posts: 6
Joined: Thu Dec 01, 2016 12:00 am

Thanks boehmi. It does now work
22bettina07
Posts: 1
Joined: Fri Jun 09, 2017 12:00 am

Bonjour, j'ai essayé les manipulations que vous avez indiqués, mais rien à faire je n'arrive pas à retourner sur le poker de classement merci de m'aider bonne soirée ;-)
foamie
Posts: 2
Joined: Sat Feb 23, 2019 12:00 am

boehmi wrote: Sun Apr 04, 2021 3:55 pm Did you change your email address? I think the problems appear when users do that. We disabled it now.

Your account should be fixed now.
Excellent boehmi, it works (and, yes i did change the email address)! Thanks homie. :D
Ingolf17
Posts: 6
Joined: Fri Apr 02, 2021 8:10 pm

If someone still cant login, clear cache as described here:
viewtopic.php?f=24&t=16

Start PTH, enter settings->configure->Internet Game

Check "Automatic setting"

Cya there :)
Amelia
Posts: 2
Joined: Wed Nov 30, 2016 12:00 am

I can log in here (forum). But it says blocked indefintely on ranking server.
admin
Site Admin
Posts: 3
Joined: Sun Mar 14, 2021 6:05 pm

Amelia wrote: Mon Apr 05, 2021 1:53 am I can log in here (forum). But it says blocked indefintely on ranking server.
Please try again - your game account is active now.
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