Can't reset password

General PokerTH Issues
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bestevaer
Posts: 9
Joined: Sat Apr 03, 2021 5:30 pm
Location: Netherlands

Hi, when I enter a new password (here https://www.pokerth.net/app.php/user/forgot_password) and click on 'submit' nothing happens.
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sp0ck
Posts: 38
Joined: Mon Mar 15, 2021 12:54 pm

Try clicking twice - it's a bug - not yet sure where exactly.
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bestevaer
Posts: 9
Joined: Sat Apr 03, 2021 5:30 pm
Location: Netherlands

Clicked many times, nothing happens.

I had the same problem with my previous user account: https://www.pokerth.net/memberlist.php? ... e9dda78d7d : Spencer

Just can't reset password, so I can't play internet game with stats/ranking.
Last edited by bestevaer on Sat Apr 03, 2021 7:51 pm, edited 1 time in total.
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sp0ck
Posts: 38
Joined: Mon Mar 15, 2021 12:54 pm

Next step would be to check js availability:

* please disable any addon interfering with Javascript.
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bestevaer
Posts: 9
Joined: Sat Apr 03, 2021 5:30 pm
Location: Netherlands

Already done that, also tried it via another browser (firefox and chrome).
Last edited by bestevaer on Sat Apr 03, 2021 7:54 pm, edited 1 time in total.
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bestevaer
Posts: 9
Joined: Sat Apr 03, 2021 5:30 pm
Location: Netherlands

Can you create an account for me with which I can play for ranking? Apparently I can't do it, tried everything.
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Vangelis
Posts: 1
Joined: Sat Apr 03, 2021 6:59 pm

i have the exact same problem and maybe more... even created a new account but still does not log me in to the ranking server. I'd like to keep my old account, but if i can't, i don't mind signing in with the new one, but it still doesn't log me in the new server.
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bestevaer
Posts: 9
Joined: Sat Apr 03, 2021 5:30 pm
Location: Netherlands

Vangelis wrote: ↑Sat Apr 03, 2021 8:14 pm i have the exact same problem and maybe more... even created a new account but still does not log me in to the ranking server. I'd like to keep my old account, but if i can't, i don't mind signing in with the new one, but it still doesn't log me in the new server.
I've also created a new account (my previous account was Spencer) but got the same problem with my new account. They say you have to reset your password but I can't, when a fill in the new password and click on 'submit' nothing happens. It's frustrating, been trying it for 3 days now. I want to play with stats/ranking, don't like it without. Want something to play for ;)
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boehmi
Posts: 70
Joined: Wed Mar 17, 2021 12:24 pm

Do you have noscript or something similar installed? Please disable it and try again.


https://www.pokerth.net/viewtopic.php?f=24&t=29
If the submit button is not working, please disable noscript or similar extensions which interfere with Javascript. We have Javascript on this page to sync the forum password with the gaming account.
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bestevaer
Posts: 9
Joined: Sat Apr 03, 2021 5:30 pm
Location: Netherlands

boehmi wrote: ↑Sun Apr 04, 2021 1:17 pm Do you have noscript or something similar installed? Please disable it and try again.


https://www.pokerth.net/viewtopic.php?f=24&t=29
If the submit button is not working, please disable noscript or similar extensions which interfere with Javascript. We have Javascript on this page to sync the forum password with the gaming account.
No, and I've tried it after disabling add-ons. I've also tried it with another browser (firefox and chrome).

Nothing seems to work. Can you create an account for me and reset the password so I can play games with ranking?
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