Cannot login on ranking server

General PokerTH Issues
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bleu
Posts: 3
Joined: Sun Jun 10, 2018 12:00 am

I again reset password. I can only log on forum. I can't log into server.
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boehmi
Posts: 1023
Joined: Wed Mar 17, 2021 12:24 pm
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Hi, Joantec should work now too.

As for Castanyer, are your sure you played with him on the server which requires login? Games on the other server don't count.
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sp0ck
Posts: 344
Joined: Mon Mar 15, 2021 12:54 pm
Location: Flensburg
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bleu wrote: Wed Apr 07, 2021 2:35 pm I again reset password. I can only log on forum. I can't log into server.
Please try again - account is active now.
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sp0ck
Posts: 344
Joined: Mon Mar 15, 2021 12:54 pm
Location: Flensburg
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Castanyer wrote: Wed Apr 07, 2021 8:52 am
boehmi wrote: Tue Apr 06, 2021 12:13 pm
Castanyer wrote: Tue Apr 06, 2021 10:34 am Hi all, I'm in the same way, I can't login in ranking server: "your user is blocked indefinly" . My username was Joanetc,
Mr. Sp0ck change my user ( my user in this forum is Castanyer, and Game-user is JoanetC ) in 28 December of 2018.

Now, i follow the instructions (reset password,and activation account...) several times,.. and nothing :(

Sorry for my poor english.
Thanks.
Your forum account is tied to the gaming account. So you have 2 accounts now and both are working now.
Hi boehmi thanks, my game account works fine, (played 3 o 4 times) but the ranking doesn't work (link on leaderboard) my account Joanetc doesn't exist, and the name forum Castanyer is empty...
Thanks for your great work
Hi Castanyer,

table specific pages and player stat pages are not yet finished. Only leaderboard is working so far.

Regards.
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milkman
Posts: 2
Joined: Tue Apr 06, 2021 8:18 pm
Location: Manchester

I'm having the same problem. The server let me set up a new account using my existing email address, but neither my original or new password will let me play a ranking game. Plus all my game history is presumed lost as my account now shows no history of ever being a member.

Account Name: Milkman
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boehmi
Posts: 1023
Joined: Wed Mar 17, 2021 12:24 pm
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milkman wrote: Wed Apr 07, 2021 5:43 pm I'm having the same problem. The server let me set up a new account using my existing email address, but neither my original or new password will let me play a ranking game. Plus all my game history is presumed lost as my account now shows no history of ever being a member.

Account Name: Milkman
According to this page you played one game already. It seems you solved the problem.

As for the history, everybody's history is gone. In case you weren't aware of it, here is what happened.

https://www.reuters.com/article/us-fran ... SKBN2B20NU

Sadly our backups were victim of the fire too.
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BadPhilIvey
Posts: 3
Joined: Wed Feb 21, 2018 12:00 am

Also blocked indefinitely on ranking server. I could joke but I know you guys are too swamped.
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boehmi
Posts: 1023
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DeadMoon wrote: Thu Apr 08, 2021 7:58 am hi thre, I managed to change my password, but also cant log in to ranking games. are thre news related to this topic? regards, deadmoon
I emailed you already.
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boehmi
Posts: 1023
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BadPhilIvey wrote: Thu Apr 08, 2021 5:39 am Also blocked indefinitely on ranking server. I could joke but I know you guys are too swamped.
I activated your account. Please check again.
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