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PokerTH • Game not registered
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Re: Game not registered

Posted: Wed Jan 26, 2022 3:34 pm
by boehmi
Nando wrote: Wed Jan 26, 2022 1:49 pm Hello , this morning at 11.30 and 12 seconds , i started a game in which i was placed 2nd , but this didnt show in my account page and of course in my rankings , could I know why?
In case you need ive got the pdb file thati was not able to open
Are you sure it was a ranking game? Please post the pdb file and we'll have a look.

Re: Game not registered

Posted: Wed Jan 26, 2022 4:09 pm
by boehmi
Nando wrote: Wed Jan 26, 2022 3:39 pm How can I post it?
Click on "Full Editor & Preview" below. There you can add attachments.

Re: Game not registered

Posted: Wed Jan 26, 2022 6:16 pm
by boehmi
Ok, please send the file to webmaster@pokerth.net

Re: Game not registered

Posted: Wed Jan 26, 2022 9:08 pm
by boehmi
What timezone are you in? The time 11:30:12 refers to the time you opened the table. When the game starts, it will log the starting time and the table name in the database and gives the game an id. When the game finishes it writes the end time and all the stats to the database.

I can't find any "unfinished" game around this time in the database. How did you call the game? Did you use any strange characters?

And I have to ask you again, are you sure it was a ranking game and not a standard game with the same settings?

Re: Game not registered

Posted: Sat Jan 29, 2022 4:24 pm
by boehmi
We have the suspicion that it is caused by invalid characters in the table name. We need to investigate further.